Circlora

How can we help?

Support for guided communication practice, connections, and optional audio and video practice discussions.

Contact support

Include your Circlora user ID, device model, app version, and a description of the issue.

Email support

Account deletion

Use the secure form below to permanently delete your account and associated account data. You must verify ownership before a request is processed.

Delete my account

Safety and reporting

Use the report controls on reflections, comments, messages, member profiles, or practice rooms. You can also block members or hide supported content locally. For safety concerns, include the relevant content or room ID when contacting support.

Privacy and terms

Privacy Policy
Terms of Use
Community Rules

About Circlora

Circlora helps people build communication confidence through guided practice, learning paths, prompt cards, private Journal entries, and reflection. Members can manage Following, Followers, and Friends, then optionally join a moderated audio and video practice discussion connected to selected practices.

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Delete your Circlora account

This action is permanent. It removes your account, profile, connections, and content associated with the account, subject to limited legal and security retention requirements.

Before continuing: sign in to the account you want to delete. Account deletion cannot be undone.

Requests are processed after ownership verification. For help, contact support.

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Privacy Policy

Updated: October 8, 2026 · Circlora 1.0.4

Information used to provide Circlora

We process your account email or identifier, user ID, nickname, avatar, bio, interests, connections, published practice reflections, comments, likes, public room messages, private text and photo messages, reports, and relevant device and service information to provide account access, communication, content delivery, safety, and support. Content and activity submitted to the service may be associated with your account.

Photos and content safety

You choose individual photos through the iOS photo picker for an avatar, practice reflection, or private message. This does not give Circlora unrestricted access to your photo library. Selected photos are prepared and checked by an on-device image safety model before upload. Uploaded photos are stored through our cloud storage service for delivery to the relevant audience. Incoming photos displayed in Moments and private photo messages are also checked locally before display. Automated checks can make mistakes; a successful check does not guarantee that content is appropriate.

Published reflections, comments, and profile information are community content, not private Journal entries. Private messages are delivered through our messaging provider to the recipient. Recipients may retain copies. Do not assume that private messaging provides end-to-end encryption.

Information kept on your device

Private Journal notes, saved practices, completion and timer records, the 28-day practice history, selected featured practices, reminder preferences, and hidden-content preferences are stored locally and separated by account. The app does not automatically upload your Journal or copy it into a reflection. Sharing a reflection or message is a separate action.

Checked private-photo drafts may remain on the device so failed sends can be retried. You can discard a pending photo in the conversation; successfully confirmed drafts are removed. Photos may also be cached to display content efficiently. Local hiding changes your view and does not delete the original content from the service or another person's device. Signing out does not necessarily erase local practice records or pending drafts.

Live video for communication practice

Optional video seats support communication practice through visible expression, speaking, and responses during community discussions. With your camera permission and choice to use a video seat, live camera video is transmitted through Agora to room participants; microphone audio is also transmitted when enabled. Live video is not a video attachment in Moments or private messages. The app does not provide a session-recording feature; other participants may nevertheless capture content outside our control.

The app periodically samples local camera and received video frames on-device to detect potentially explicit sexual content. Local publishing and remote display wait for an initial successful check. Subsequent checks use sampled frames, not every frame, and automated detection may miss content or make mistakes. Safety frames are not uploaded for classification. Remote snapshots are temporarily written on the device and cleanup is attempted after processing, failure, or cancellation.

Detected local violations stop video publishing and trigger room exit. Violation counts and suspension deadlines are stored on the device by account, with escalating restrictions on video publishing and room entry. These are local controls, not a service-wide account ban. A detected remote violation hides that stream and triggers exit from the viewing device's room session. If checks remain unavailable after retries, the app displays a warning; ongoing streams are not guaranteed to stop automatically. Users can leave the discussion and use member or room reporting controls.

Permissions and providers

Camera access is requested when you choose to enable a video seat; microphone access supports speaking during optional practice discussions. Agora provides live audio and video communication; NIM provides public chat and private messaging; cloud storage delivers uploaded photos. These services process information needed to provide their functions. Optional practice reminders use local iOS notifications at a time you choose. You can disable reminders in Task center or manage notification, camera, and microphone permissions in iOS Settings. Your selected interface language is saved locally and is also used in service requests to provide localized responses.

Reports, retention, and your choices

When you report content, the service receives the reported account and your reason and details. Depending on the report, evidence may include a room, post, comment, or message ID, message text, or a photo URL so moderators can investigate. Content is subject to applicable filtering, moderation, and the Community Rules.

Service data is retained as needed to operate the account and communication features, investigate reports, protect service security, and meet legal obligations. Deletion requests are subject to ownership verification and applicable legal or security retention requirements. Copies already retained by recipients may remain outside our control. You can edit profile information, delete your own reflections, discard pending photo drafts, report or block members, and request permanent account deletion through the app. Contact support for privacy or data-access requests.

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Terms of Use (EULA)

Updated: October 8, 2026 · Circlora 1.0.4

Optional audio and video seats are intended for communication practice. The rules below also apply to live camera content. Obtain consent before showing other people or their private surroundings. Do not transmit nudity, sexually explicit content, or exploitative material. Video safety checks may interrupt participation and impose account-specific restrictions stored on the device; these automated local restrictions are separate from server moderation or account suspension. Contact support if you believe a restriction is incorrect.

By creating an account, you agree to these Terms of Use and the Community Rules. Use Circlora lawfully and respectfully. These rules apply to profiles and avatars, practice reflections and comments, public chat, private text and photo messages, and optional audio and video practice discussions.

Only upload or share content you have the right to use. Obtain appropriate consent before sharing another person's photo, messages, or personal information. You retain your rights in your content and permit Circlora and its service providers to process, store, deliver, display, and review it as needed to provide the features you use and enforce safety rules. A recipient may keep a copy of shared content; local hiding or blocking does not recall previously delivered content.

Circlora has zero tolerance for objectionable content and abusive users. Do not harass, threaten, impersonate, defraud, share illegal, hateful, sexually explicit, or abusive content, disrupt the service, or bypass access controls or content checks. Automated checks supplement moderation and do not constitute approval of prohibited content.

We may remove violating content, mute or remove a participant from a practice room, suspend or permanently eject an offending account, and preserve evidence when required for safety or law enforcement. Members can report content or accounts and block other members.

We act on objectionable-content reports within 24 hours by reviewing the report and, when a violation is confirmed or urgent safety requires it, removing the content and ejecting or suspending the offending user. Emergency threats should also be reported to local emergency services.

Practice guides, goals, history, and reminders support personal communication practice. Reminders are optional and their delivery depends on device settings.

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Community Rules

Updated: October 8, 2026 · Circlora 1.0.4

Use video seats for practice-related speaking, expression, and discussion. Keep your camera content appropriate, respect others' consent, and do not expose private surroundings or personal information. Do not evade video safety checks. Automated checks sample frames and cannot guarantee safe content; report inappropriate participants or rooms and leave the discussion when necessary. Local video restrictions do not replace moderator action.

Keep practice reflections, comments, profiles, private messages, public chat, and optional audio and video practice discussions welcoming. Circlora has zero tolerance for harassment, threats, hate, sexually explicit content, sexual exploitation, scams, or abusive behavior. Respect consent and privacy; do not expose personal information or share another person's photos or private messages without permission.

Keep reflections connected to a practice topic. Avoid spam, misleading identities, and repeated unwanted contact. Do not manipulate images or messages to evade safety checks. A photo passing an automated check does not make a rule violation acceptable.

Use the report control on a reflection, a comment's actions, a private message's safety menu, a public message, or a member profile. Rooms can be reported from the room menu. Reports may include the content and identifying information needed for review. You can also hide supported content locally or block an abusive member. Hiding is not a report or a server-side deletion, and blocking does not erase previously delivered messages.

Administrators may mute, remove, or block participants. Reports are reviewed within 24 hours; violating content is removed and the offending account is ejected or suspended when appropriate. For urgent threats, contact local emergency services as well as reporting the content.